The Future Of Freight Survey Questions
1 How critical are the following factors to a shipper when selecting a logistics provider?
Rated 1 to 5. 5 is most critical.
Easy communication channels
2 Industry Consolidation: Broadly speaking, are shippers?
Select one. Add text for Other.
- Consolidating logistics providers
Increasing the number of logistics providers they work with
Not changing the number of logistics providers
3 How important are the following IT capabilities to shippers?
Rate 1 to 5. 5 is most critical.
- Real-time pricing and booking automation
Real-time reporting on shipment tracking
Internal CRM/TMS integration
Automated auditing management
4 In the next fiscal year and on an industry level, which of the following services do you anticipate will be?
Select profitable, break even, loss
- Domestic Transportation
International Ocean Freight Forwarding
International Air Forwarding
Contract Logistics / 3PL
5 Yield dilution (margin erosion) continues to plague the freight environment.
Select 3 most practical methods forwarders can adopt to help combat this trend. Add text for Other.
- Reduce operating costs (especially personnel costs) with technology
Improve negotiation skills with carriers
Expand service offerings (4PL, 5PL)
Improve position through organic growth or mergers and acquisitions
Develop new service offerings with higher gross profit
6 Broadly speaking, are contracts you’re currently negotiating for longer or shorter periods than the past?
- Longer contact lengths
Shorter contact lengths
7 Quote vs Tenders: Which of the following are you currently experiencing?
- Fewer tenders and more spot quoting than the past
More tenders and more spot quoting than the past
8 Which statement best describes the impact of M&As in the freight industry?
- M&As are an opportunity for local forwarders to differentiate with better localized service
M&As will further squeeze independent forwarders as larger players increase regional stakes
M&As will not directly impact local freight forwarders
9 Some cargo airliners now sell services directly to shippers online. Do you believe the trend of direct carrier sales to shippers will continue?
Yes, but limited to online airfreight
No, it won’t last
10 Over the next five years, how will new CO2 emission regulations and other environmental legislation impact your business?
- Very little change. Costs will be passed-on
Some changes (modal composition) but will be easily managed
Significant disruption, introducing serious threats
Significant disruption, introducing exciting opportunities for growth
11 Broadly speaking, what role will freight forwarders play in five years?
- The same role they’re playing today
Limited to NVOCC and customs brokerage
Extension of value chain across entire supply chain
Niche forwarders will continue to operate. General forwarders will be disrupted by direct carrier-shipper sales
12 Which of the large tech companies do you think will make a significant move into the logistics space?
Multiple selection. Add text for other.
13 There’s a lot of hype in freight technology. Which two of the following innovations do you believe will actually have a profound impact on the industry?
Select two. Add text for other.
- 3D Printers
14 Online platforms where forwarders can offer online pricing to shippers have started to emerge. How much of a threat do you see this?
Rate 0 (threat) to 10 (opportunity). 5 is neutral.
READY TO SEE THE FUTURE OF FREIGHT?