E-Commerce, the Pandemic, and the Breakthrough of the Global SMB Importer in 2020/2021
While 97% of US importers are small businesses, they are typically not as “interesting” to large logistics providers compared to enterprise customers. In this report, we look at how the sector is changing, particularly in light of 2020 and 2021 trends, to see if that approach needs to be reassessed.
This report includes:
- The connection between SMBs in e-commerce, and their logistics spend
- How COVID-19 accelerated the market growth of SMBs
- How the logistics industry and investors are responding to the SMB boom
- And more
