October logistics technology report mockup by Freightos

Global Freight’s Digital Transformation: An Industry Roadmap

This paper reviews global cargo’s digitization, why progress has only recently accelerated, and the role of neutral booking and payment platforms. Finally, it presents a blueprint for how those same platforms can evolve to drive further industry efficiency and resilience.

Research

As a result of its sheer scale, global cargo was an early adopter of technology for efficiency. While digital connectivity between carriers, forwarders and shippers has historically lagged, the industry has recently made huge advancements. This is, perhaps, best reflected in Freightos’ recent announcement that over one million transactions were booked on the platform in 2024.

This paper explores advances that have been made but, more importantly, four vectors for future platform development and the impact on the market, including:

  1. Expanding the types of transactions available on the platform
  2. Digitizing additional aspects of already-digitized transactions
  3. Unlocking new business configurations between digitized players
  4. Breaking down the barriers between application and platform data

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