Leveraging role as top cargo booking platform, integrated airline payment pilot on WebCargo by Freightos facilitates hundreds of bookings and payments for dozens of forwarders
Barcelona, Spain – While freight technology has grown increasingly efficient, the separation of freight procurement and payment remains a hurdle, leading to cumbersome reconciliation, time wasted on transfers to multiple partners, and expensive credit guarantees.
After facilitating well over 100,000 digital ebookings between forwarders and carriers in Q1 of 2022, WebCargo by Freightos is proud to be the first cargo booking platform to unify real-time rates and booking with payments. A rigorous pilot is now concluding successfully after handling hundreds of shipments for some thirty participating forwarders and two airline groups across three countries, proving itself as a valuable driver of efficiency.
Progress was accelerated with Freightos’ global payment expertise, which already facilitates tens of millions of dollars in annual payments. “Freight and payments are foundations of global trade, but both introduce friction. Until today, forwarders booked cargo on one platform and paid on another, which is like shopping on Amazon but paying on Paypal,” said Zvi Schreiber, CEO of the Freightos Group. “We aim to digitalize both on one platform, improving how forwarders and carriers interact and providing a better experience for importers and exporters.”
Since we started using WebCargo, our business has increased significantly. We started with WebCargo six months ago, and it is now our main booking platform. It’s brilliant and a godsend. We are able to place a paid for and confirmed booking in just ten minutes.Nirav Gandhi,
Managing Director at Spring World, a UK freight forwarder.
Platform payments are now operational in the United States, Europe, and the United Kingdom, with plans to roll out in parts of Asia in the near future. Qatar Airways Cargo was the first airline to pilot the solution and is joined by IAG Cargo, with additional airlines expected shortly.
“Integrated payments is a natural progression from digital bookings,” said Guillaume Halleux, Chief Cargo Officer at Qatar Airways Cargo. “By unifying payments with bookings, we can provide more effective and efficient service to a growing base of customers worldwide, safely and securely. As a matter of fact, this technology opens new frontiers to airlines by allowing them to accept bookings from every freight forwarder in a given market without having to setup or maintain a stock of AWB.”
Peter Roberts, Head of Distribution at IAG Cargo said: “We are delighted to be part of WebCargo by Freightos’ new integrated payment platform, which supports our objective of streamlining the customer journey. It is an extremely exciting time for the industry.”
“At IAG Cargo we’re continually looking at ways to drive efficiencies for customers – this partnership is a natural continuation of our work with Freightos and helps to significantly reduce the time it takes for a new customer to book with IAG Cargo safely and securely.”
Freight forwarders interested in the WebCargo Pay functionality can request access here.
About Freightos Group
International trade is the core of the world economy. However, the global freight market powering trade remains one of the last offline industries, increasing costs and reducing reliability for the world’s supply chains.
Freightos® is the global freight booking platform, connecting carriers, freight forwarders, and importers/exporters. Freightos makes international shipping faster, more cost-effective and reliable, expanding trade between the people of the world. The Freightos Group includes several business units:
WebCargo by Freightos is the digital pricing, booking and sales platform for logistics providers. WebCargo is the dominant Digital Air Cargo (DAC) platform, partnering with leading airlines to serve 3,500+ freight forwarders across over 10,000 offices. These forwarders represent more than 30% of the world market. WebCargo also provides real-time ocean bookings, as well as software as a service tools for forwarders to digitalize freight sales.
Freightos.com is the largest digital freight marketplace, connecting logistics providers and importers/exporters for instant pricing, booking, and shipment management. Over thirteen thousand SMEs and enterprise organizations have sourced shipping services via Freightos. Together with partners such as Alibaba.com, Freightos.com enables smoother global shipping.
Freightos Data calculates the Freightos Baltic Index (FBX), the industry’s key daily benchmark of container shipping prices, as well as other data products which improve supply chain decision making, planning, and pricing transparency.
Founded by serial entrepreneur Zvi Schreiber in 2012, the Freightos Group is a widely recognized LogTech (logistics technology) leader with a worldwide presence and a broad customer network. Freightos has raised $120 million from leading venture funds and strategic investors.
Dafna Farkas, Corporate Marketing Associate