Last updated 2013-01-20
How does the Service Work?
What type of PII does Tradeos collect from you and how do we use it?
Users submit various forms of their PII to the Service, including without limitation, their name, address, phone number, email address and other biographical information. Users may also provide us with certain financial information that constitutes PII, such as their credit card or bank information. Sellers also provide us with their price lists and offers, some of which may also contain PII.
Tradeos may provide your PII to individuals or entities who work with us or on our behalf. These individuals or entities may use your PII to help fulfill your requests in connection with the Service and to help us communicate with you about different services or resources offered through the Service. For example, we may transfer certain of your PII or other information to our payment gateway, other service providers and other third parties who assist us in operating the Service or who help us in executing requests made by you. Tradeos also collects and uses non-PII as is further described below.
Payment information is transmitted through the Service via Secure Socket Layer (SSL or HTTPS) technology, and is encrypted by our payment gateway(s) once received. When you provide PII to us through the Service in connection with a quote or order from a seller of services or a buyer request, your PII will be kept in our databases in order to facilitate future transactions. Certain of your PII will also be transferred to such Seller or Buyer, as the case may be, in order to facilitate communication between you both.
Tradeos may list corporate User names and display your logo, in our customer lists which are included from time to time in our marketing material (without otherwise implying any endorsement by you of the Service or Tradeos).
Under what other circumstances may we release PII to third parties?
We may also release your PII to third parties if we believe that such release is necessary to comply with the law (e.g., a legal process or a statutory authorization or requirement) or a court order, to apply or enforce the Terms of Service or otherwise protect our interests, to protect Users, to protect against the fraudulent, abusive, or unlawful use of the Service, or if we reasonably believe that a danger to any person or property requires disclosure of such PII.
Is information that I post to public areas of the Service private?
Relevant PII and other information you provide in connection with a quote, offer, or otherwise relating to a transaction to be executed (or which you contemplate shall be executed) through the Service shall be publicly viewable by other Users. The Service also may enable you to post comments and other information to portions of the Service which are publicly viewable (such as message boards, reviews, and the like). All of this information is publicly viewable and will not remain private, and therefore you should not post any information to these portions of the Service unless you wish for such information be viewed publicly. Please do not post any PII to publicly viewable portions of the Service without first receiving the express written consent of the person whose PII is viewable and please carefully weigh the potential negative ramifications of posting PII to public areas of the Service.
What other information does Tradeos collect and how may this be used?
Do I have the ability not to be identified by Tradeos other than by the PII you provide us?
How do we store and safeguard information?
Tradeos takes steps consistent with commercially reasonable industry standards to secure PII collected from you from unauthorized access while under our control. However, please note that despite our efforts to protect information provided to us, we cannot guarantee that such information will not be lost, disclosed or accessed by accidental circumstances or unauthorized acts.
Does Tradeos provide links to other Services?
What are our policies regarding children?
The Service is intended for general use of persons who have reached the age of consent in their jurisdiction of residence, and specifically is not targeted to anyone under thirteen (13) years of age. Tradeos does not knowingly collect PII from anyone under thirteen (13) years of age. If we learn that we have unwittingly collected PII from anyone under thirteen (13) years of age, we will promptly delete such information.
Do we have a mechanism to address the removal of PII and complaints about the handling of information that we collect?
If you wish to remove PII that you have submitted to Tradeos, please send us an email requesting such removal to email@example.com and we will undertake reasonably commercial efforts, to the extent removal is plausible, to remove such PII from the Service. If you have questions or concerns about any of our information collection or handling practices, please contact us at firstname.lastname@example.org.