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If You Build It They Will Click – The State of Digital Freight 2019

The annual Freightos mystery shopping survey of the top 20 forwarders around the globe, focused on digital offerings and customer-centricity.

Download the annual Freightos research on the State of Digital Freight in 2019, with bonus research on air freight and digital freight forwarder quoting, including:

  • Mystery shopping survey of the top 20 forwarders
  • How leading logistics companies provide a 21st century user experiences
  • How top forwarders stack up in their digital offerings

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Looking back? You can see the historical results here:

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  • Improved selection across price, mode, vendor, performance metrics on each shipment
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