Nearly three years of supply chain chaos have sent importers big and small scrambling to adjust again and again. But small and medium-sized businesses (SMBs) may have been hit particularly hard even while enjoying stronger than pre-pandemic sales volumes.
As logistics costs, congestion and delays have now started to unwind, this short report explores insights from a Freightos Group survey of over 1,000 SMB importers on the impact supply chain volatility has had overall on their businesses to date, and their expectations and concerns for the holiday season as consumer behavior and the state of logistics change once again.
